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大前研一来了  

2010-08-11 23:03:24|  分类: 大前研一 |  标签: |举报 |字号 订阅

  下载LOFTER 我的照片书  |

【2010.8.12 10:14pm】刚回到家。今晚听了大前研一的演讲,他用英语讲的,70分钟(7:20pm ~ 8:40pm)很清楚。演讲开始之前,我问陈蕾的朋友是否有可能找大钱签名。她说,可能不行,因为大钱要立即动身去香港,明天还有一场。大钱的演讲已结束,代爱红催我去找大钱签名。我走到靠近讲台的地方(左边),人影都没有。出来看到门外服务站有几位工作人员,就问其中的一位。她说,应该没有机会。虽然有些失望,不过还会找找大钱的邮件地址,想法将我准备好的《私家教练》书寄去,算是完成一个工程。

 

【2010.8.11】  昨天下午,接到陈蕾的电话,说邀请我明晚去听大前研一的演讲。  Unbelievable!!!  我做梦都没有想到还可以亲眼见到大钱研一!当时一激动,就在当当上猛搜大前研一的新书,买了4本2010年出的新书(翻译他在2009年写的书),还补买了《知性力 - 上班族的核心竞争力》。我之前的那本可能送给曾爽了?反正,我要争取让大前研一在我的这本《知性力》上签名。太奇妙了!

       陈蕾说演讲大概6点半开始,6点是照相时间。活动在建国门内大街的国家饭店,我已在网上查了地址。代爱红也去,陈蕾帮忙弄到了票子。我计划4点半出发,争取6点之前到达。

      我也计划送我的“作业”给大前研一- 《私家教练-助你赢在欧美软件外包行业》,并准备打印好我的“粉丝”邮件(如下),夹在书中;-)

 

 

From: Cindy Chen [mailto:cxchen91081@gmail.com]
Sent: Sunday, May 17, 2009 5:11 PM
To: 'kohmae@work.ohmae.co.jp'
Subject: Inspirited by Mr. Ohmae to write a book for English-speaking Software Outsourcing Services in China

 

Dear Mr. Ohmae,

 

Recently I read seven books written by you (大前研一) and one book by your sister (大前伶子). I am very inspired by one of your books, 《知性力》, and decided to write a book to coach people in English-speaking software outsourcing services in China. I plan to have a Chinese draft done by the end of September. Right now I am talking to an editor from Publishing House of Electronics Industry. 

 

Attached is an outline for my ‘book’. I am wondering if you have time and interests to give me some tips, suggestions, and comments. 

 

In my knowledge, there are no such books written to guide junior staff to develop their soft skills in this industry. While I was working in the field in the last 10 years, I had to train my teams to work with English-speaking customers, with my own ‘bare hands’ ;-( At the time, I also leveraged customers like GE and Microsoft to train myself and my teams. After a book ‘Wolf Totem’,  I called these customers the ‘wolf coaches’ because our staff were so lack of experiences, just like weak lambs confronted by wolves.  At the time, I wished there were books to help me as I was leading teams as a project manager, a business director, a general manager, and a leader.  

 

In the last two weeks, I chatted with ~80 former colleagues, bosses, customers, and friends.  From their advices, suggestions and comments, I feel quite encouraged that such a book is needed to facilitate further development in this growing industry, which is an unavoidable trend in this borderless world.

 

This is a very exciting project that I picked up by myself and very motivated to do it.  And I decided that I am going to enjoy the whole process of writing this book.  Your books are great inspirational sources for me.

 

BTW, about 2 months ago, I discovered your books from a beauty magazine while I was waiting for my friend at a hair salon in suburban Beijing.  《OFF学》was listed in the book section of that 2006 issue.  I was attracted by the book title and searched for your book at www.amazon.cn, where I read one comment from a reader who wrote that you wrote this book in quite a different style than your other more serious management books.  This caught my eyes immediately and I started to search for all your books available in China.  … That’s how I started reading your books, which inspired me to grow a crazy idea of writing a book of my own.

 

Best regards,

Cindy Chen

====================================

Cindy Chen

Executive Coach

LMI China

E-mail:   Cindy.Chen@lmi-china.com

====================================

 

P.S.  From http://www.kohmae.com/book/index_e.html, I guess the book titles (from their publishing date) could be:

 

-       《知性力》:  Could be “Pathfinder”, Shogakukan, Shogakukan Paperback  -January 1, 1999 (JAPANESE) -May 1, 2001

-       《OFF学》: Could be “Playful Mind Part III”, Shogakukan, June 2005 (JAPANESE)

 

P.S.  I also read your sister’s book, “GAKKO NI IKANAKATTA KEN-ICHI –“ TOSHIUE NO IMOTO “GA TSUDURU KEN-CHAN NO SUGAO” BY Reiko Ohmae. (《大前研一不爱上学》)

 

I have following books by you in Chinese:

-       《无国界的世界》

-       《创新者的思考》

-       《专业主义》

-       《M型社会》

-       《思考的技术》

 

 

P.S.  Q&A regarding my book:

 

Will this book be for a Chinese or English speaking audience/market?

[Cindy] The book will be in Chinese, with samples in English.  The audience will be:

      - For people who are considering to enter the field

      - For people who are in the fields:  Project Managers (PMs), Project Leads (PLs),

        Software Engineers (SEs)

      - (Optional) For senior managers (sales, operations, delivery), executives

      - (Optional) For HR heads, head hunters

 

Have you brainstormed this book with Chinese or English speakers?

[Cindy] I have been talking to 30+ people whom I worked with (teams, bosses, customers,

      and friends in the field), both Chinese and native English speakers.

 

Have you researched the successes and problems of Indian and Filipino outsource firms?

[Cindy] Yes, I learned some from Indian companies, but not Filipino firms.  2 years ago,

      A book about Wipro was very popular, 'Bangalore Tiger'. The company I worked then

      (iSoftStone, www.isoftstone.com) asked all the management team read the book and

      discuss about it.  I visited Infosys, TCS, and another smaller Indian outsourcing

      firm in Bangalore, with a group Wuxi government people in April 2007. I also

      worked with Indian partners for GE projects and Microsoft projects. Outsourcing

      to China is inevitable and this field becomes one of the career paths to make a

      good living in China. I will focus on how to succeed as a Chinese in this field,

      because it's harder to compare bit-by-bit with Indians due do the English

      language barrier.

 

What is the purpose/goal of this book?

[Cindy] The goal of this book is basically a career guide in English-speaking software

      outsourcing business.

 

P.S. 

“Personal Coach - How to win in English-speaking Software Outsourcing Services”

Cindy Chen

April 2009

 

Looking for UFO

 

Chapter 1         The Game Starts

1.               Hi, Lao-wai!  Dear Customer

2.               Invisible Services

3.               It’s art, dammit!

 

Chapter 2         Cultural Chasm

4.         Peking Chef Bakes Donut

5.         Unnoticed Approvals

6.         Become a Hero after Climbing the Great Wall

7.         The customer wants to be told they're wrong

8.         Ask questions

9.         Tell Them NO

10.       American heroes do not follow the law, they have their own sense of right and wrong and act accordingly

11.       Personal Privacy

 

Chapter 3         Communication and Practice

12.       E-mail and Online Chatting

13.       How Much Did You Get from a Con-call?

14.       Napping and Cell phone Use during Meetings

15.       Small Talks, Hallway Talks

16.       Passion in Technologies

17.       There will always be bugs, blocking issues and schedule delays, only true failure is in communication

18.       News

                     No news = paranoia and mass panic

                     Bad news promptly = good news

                     Good news = suspicious

 

Chapter 4         Delivering the Services

19.       Written Proposal

20.       Pitfalls in Project Delivering

21.       Semi-perfectionist and Creativity

22.       Deadline?

23.       Team!  Team!

24.       Change Shirt Everyday

25.       Visualization and System Architecture

26.       Go to the Matrix! Prepare for War

27.       120% Perspiration and Scientific Attitude

28.       How to Win Customers?

29.       Documentation,documentation!

30.       Check List – Let Customer Make the Final Call

31.       Accountability

 

Chapter 5         Wrapping Up

32.             Time to showoff and Postmortem

33.             Standing Ovation, Then What?

 

Chapter 6         Moving Forward

34.       ITO as a Career Destination, not a Launching Pad

35.       What’s Your Goal in Your Life?

36.       Dreams in Life

37.       Enjoy Your Life, Enjoy Your Work

 

Chapter 7         Appendix: Prep for the Game

38.       Writing Memo

39.       Raise Your Hand

40.       Watching CCTV-9 Daily

41.       Little Zhao? Michael?

42.       Buddies, buddies!

43.       Make Good Use of WORD

44.       Exercise in Writing Proposals

45.       Public Speech

 

Final Version(后来改了不少):

 

Personal Coach

How to win in English-speaking Software Outsourcing Services

Cindy Chen

April 2009, Beijing

 

Looking for UFO - A Preface

Chapter 1

The Game Starts

1

      Hi, Lao-wai!  Dear Customer

2

      Invisible Services

3

      It’s art, dammit!

Chapter 2

Cultural Chasm

4

Peking Chef Bakes Donut

5

Become a Hero after Climbing the Great Wall Unnoticed Approvals

6

Praise from Customer

7

The customer wants to be told they're wrong

8

Ask questions

9

Tell Them NO

10

American heroes do not follow the law, they have their own sense of right and wrong and act accordingly

11

Personal Privacy

12

Wolf Coaches

Chapter 3

Communication and Practice

13

E-mail and Online Chatting

14

How Much Did You Get from a Con-call?

15

Meeting Etiquettes

16

Small Talks, Hallway Talks

17

Passion in Technologies

18

There will always be bugs, blocking issues and schedule delays, only true failure is in communication

19

News (No News, Bad News, Good News)

20

Timely Appreciation

21

Interview using Video Conf.

Chapter 4

Delivering the Services

22

Go to the Matrix! Prepare for War

23

Written Proposal

24

Visualization and System Architecture

25

Semi-perfectionist and Creativity

26

120% Perspiration and Scientific Attitude

27

Long Distance Training

28

How to Win Customers?

29

Pitfalls in Project Delivering

30

Check List – Let Customer Make the Final Call

31

Team!  Team!

32

Deadline?

33

Documentation,documentation!

34

Change Shirt Everyday

Chapter 5

Wrapping Up

35

After a Failure

36

Time to showoff and Postmortem

37

ITO as a Career Destination, not a Launching Pad

Chapter 6

Prep for the Game

38

Accountability

39

Watching CCTV-9 Daily

40

Little Zhao? Michael?

41

Competitions

42

Speech Writing

43

Public Speech and Body Language

44

Customer's Interview

45

Buddies, buddies!

46

Intense Workout and Sustainability

Appendix

47

PM Handbook (Sample Outline)

48

Customer Service Guide (Sample Outline)

49

Process in Proposal Writing

50

Meeting Minutes (A Sample)

51

Make Good Use of WORD

52

E-mail Message Sample

53

Weekly Report (A Sample)

54

A Checklist

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